We never lose interest in client outcomes, and we don’t:
- Pile it high and sell it cheap: look what happened to Woolies
- Operate a cost-driven business model that relies on barely qualified people: our clients need experts, not trainees
- Attend meetings simply to build up fees (too busy!)
- Compromise our professional integrity by defending the indefensible
- Over-promise and under-deliver
- Let our clients walk into ambushes at planning application
- Provide ‘subsidence risk assessment’ reports for mortgage purposes
- Undertake tree work: we are consultants, not contractors
- Work for nothing: please do not instruct us if our terms of business are unacceptable (click here to download them)